Ombudsman assists woman with missing Social Security benefits, back payment

Editor’s note: The Dayton Ombudsman Office provides weekly columns to the Dayton Daily News to bring awareness to issues it sees. The column was recently moved to the Ideas & Voices section to help readers identify solutions to common problems in their communities.

A woman contacted the Ombudsman for assistance in obtaining her full Social Security Benefits. She was missing $300 per month from her $800 per month benefit. She reported calling the Social Security Administration (SSA) three times in the past four months without getting a resolution. This was not her first incident of a problem with the receipt of her benefits. She did not receive any benefits for three months in the summer of 2022.